Delivery: How Do The Plants Arrive?
A guide to pot sizes
9cm pot
Plants with a small root system or that are generally slower to put on growth than other varieties prefer this smaller pot. Alternatively, we sometimes put fast growing/vigorous plants in this pot size knowing that they will put on sufficient growth to make an impact in their first year and get better the following year. Ideal for those who don’t need to be guaranteed instant impact on planting and want a price to reflect the reward of their patience.
1 litre
A good size root system and plant which is generally a few weeks growth behind it’s 2 litre relative. A slightly cheaper alternative which when dealing in large numbers can save money, yet still large enough to give an impact.
2 litre
Ideal for those wanting an instant impression/impact. A larger pot size offering a large root system and larger foliage clump. Popular for those who want it now!
Pots over 2 litre capacity
Generally peonies, deep rooted plants or plants that grow to a considerable height or width. The pot allows the plant to put on sufficient growth to ensure a fine specimen prior to planting in your garden.
Bare root
Irises and peonies are generally sold as bare root plants. A bare root plant is a non-potted specimen, which in the case of Peonies, with its roots in compost, wrapped in a polythene bag.
Winter despatch/dormancy – What to expect from the pots
All plants sent out during winter or dormancy periods are checked for good, healthy, roots and in most cases the plant shows little or no top growth. The pot size generally reflects the amount of fresh growth that will appear in the spring. If you have not bought perennial plants at this time of the year before, please remember that you are buying a good root system and the promise of a good plant emerging in the spring. If you feel the plant hasn’t fulfilled the promise in the spring please write/email us and let us know.
Delivery explained
The ‘Delivery Explained’ section should be read in conjunction with and forms part of, our Terms of Business.
We hope to make the delivery information as clear and understandable as possible. Our website will automatically total delivery charges for you and should the charges not be suitable to you we would suggest you do not proceed with your order.
If after reading the information regarding delivery you do not understand how delivery to your area works please contact our office and we will try to explain it to you further.
We reserve the right to change any part, or all, of our delivery areas, prices, delivery information relating to plant combinations, or any other matter that may materially affect delivery at any time. We reserve the right to suspend or cancel delivery availability to any area or address at any time. A change of delivery information on our web site shall constitute notification of change.
In the event that you have placed an order with us and we change all or any part of our delivery terms, pricing, delivery area, plant combination delivery information, or any other matter that may materially affect your delivery change, we shall contact you. We will allow you to either accept the change/s or cancel all or part of your order. We may ask for your instructions in writing, which includes email.
In the event of cancellation of all or part of your order we will of course reimburse funds due for the cancelled plant/s and/or good/s together with the delivery charge/s paid by you but shall not be liable to you in connection with any contract, in tort (including negligence), contract or otherwise for any loss of profit, anticipated savings or data that you or your business may suffer.
Help our carriers to deliver (and possibly save yourself some time)
If you feel it is safe for a delivery to be left at you address, if you are not present, it may be helpful to specify a specific place to leave the package (e.g. Leave in shed. Generally 'leave safe' is not sufficient). By leaving a specific place to leave the package/s you reduce the likelihood of having a card left informing you of attempted delivery or having to arrange re delivery or collection of the parcel.
We cannot guarantee a carrier will leave the parcel/s if no one is present or that they will leave the parcel/s in the place specified. We reserve the right to obtain a signature on delivery if we deem it appropriate. A signature service should be expected on delivery to business premises, when the item/s is of high value and/or the order is of large volume.
Calculating your delivery charge
To calculate your delivery charge we suggest the following method is probably the easiest way (other than entering the order on our website and letting the computer do the work for you!);
- Work out the type of plant order you are anticipating making by reviewing the combinations under the 'Type of Plant Order' heading.
- View the different delivery areas under the 'Delivery Areas' heading and select the delivery area/zone in to which your delivery address is classified.
- Calculate the total
In the event that you only have one type of plant order the delivery charge should be stated in the delivery area/zone applicable to the delivery address.
If you have more than one type of plant order you will need to add each appropriate charge to give you the total delivery cost for the order.
If you still have problems calculating or understanding the deliveries cost please contact us and we can both be frustrated trying to calculate your delivery charge!
Type of Plant Orders
The type of plants we sell and deliver can be broken down in to the following types of orders;
Bare root irises
Irises are despatched separately from other plants and incur a separate delivery charge. Please see the information below for charges.
This is done to ensure we send the irises in their best possible condition - please click here to read more.
Bare root peonies and/or daylilies
Bare root peonies and/or daylilies can either be ordered by themselves, or in combination with other potted stock.
Potted perennials (including potted irises) and potted peonies
Perennial plants can be despatched with bare root peonies/daylilies but not bare root irises. Perennials will usually be in pots of the type specified on our web site, however we reserve the right to supply a bare rooted (non potted) specimen of an equivalent size if we deem it necessary or appropriate. We usually try to contact a customer if this is the case but we cannot guarantee we will do this.
Delivery Areas
The areas we deliver to are broken down in to different price bandings according to location and the carrier cost to us. The delivery cost to you is stated and includes VAT at the prevailing rate at the time.
We reserve the right to split shipments of some or all plants to ensure that we receive the most cost effective carrier cost to us, which we hope results in a saving to you. This may result in packages arriving at different times or on different days. We obviously, where cost effective, prefer to send the shipment in one package or as one delivery.
If you are unable to find the delivery area under the headings below/our delivery area we cannot guarantee delivery is available but please contact us to confirm that we do not deliver to the address to which you want delivery.
Zone 1
Mainland UK
Excludes Isle of Wight, some Scottish postcodes and all Scottish Highlands and Islands, Northern Ireland, Isle of Man and any other location not listed.
Includes all England and Wales mainland and the following Scottish postcodes; all DD, all DG, all EH, all G, all KY, all ML, PA1-PA19, PH1- PH14 and all TD.
Also includes postcodes with in AB, FK, IV and KA that are not listed in Zone 2 or Scottish Islands Zone.
POTTED PERENNIALS AND POTTED PEONIES
Unlimited number of plants: £7.95
BARE ROOT IRIS
Up to 3 rhizomes (bare root plants): £4.90
More than 3 rhizomes (bare root plants): £6.90
BARE ROOT PEONIES
Unlimited number of plants: £7.95
Zone 2
Scottish Highlands Mainland and Channel Islands (excludes Isle of Man)
Includes Channel Islands and Scottish Highlands mainland in the following postcode zones but excludes Isle of Man. Please note that some areas may be a 2 - 3 day service.
AB 37-38, AB41-56, IV1 – IV28, IV 30 – 37, IV40, IV52-54, IV63, FK19 – 21, KW1-KW14, PA21-40, PH15-PH26, PH30 – PH41 and PH49-Ph50
BARE ROOT IRIS
Up to 3 rhizomes (bare root plants): £4.90
More than 3 rhizomes (bare root plants): £6.90
POTTED PERENNIALS
Up to 3 potted 9cm plants: £7.95
Up to 30kg (See explanation below): £20.00
BARE ROOT PEONIES (May include perennials also)
Up to 30kg (See explanation below): £20.00
Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants. In the unlikely event, that the 14 plants exceed the 30kg we shall contact you and discuss how you would like to proceed. We shall do our best to ensure that we get the maximum number of plants requested in to the parcel, within the weight and dimension allowances.
The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.
In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.
Zone 3
Scottish Islands and Isle of Wight
Includes all of the Isle of Wight, and the following Scottish Island postcodes where a two to three day delivery should be expected. This may result in your parcel not being despatched during warm/hot weather to ensure that the plants arrive in the best possible condition;
HS1-9, IV41-51, IV54-56, KA27-28, KW15-17, PA20, PA41-49, PA62-76, PH42-44,PO30 -PO40, ZE1-3
BARE ROOT IRISES
Up to 3 rhizomes (bare root plants): £4.90
More than 3 rhizomes (bare root plants): £6.90
POTTED PERENNIALS
Up to 3 potted 9cm plants: £7.95
Up to 30kg (See explanation below): £25.00
BARE ROOT PEONIES (May include perennials also)
Up to 30kg (See explanation below): £25.00
Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants. We shall do our best to ensure that we get the maximum number of plants in to the parcel, within the weight and dimension allowances.
The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.
In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.
Zone 4
Isle of Man
BARE ROOT IRIS
Up to 3 rhizomes (bare root plants): £4.90
More than 3 rhizomes (bare root plants): £6.90
POTTED PERENNIALS
Up to 3 potted 9cm plants: £7.95
Up to 30kg (See explanation below): £35.00
BARE ROOT PEONIES (May include perennials also)
Up to 30kg (See explanation below): £35.00
Allow up to 14 plants total per 30kg but please specify in the ‘special instructions’ box of the order form, whether you would like us, if able, to contact you in the event that we are able to fit in extra plants. We shall do our best to ensure that we get the maximum number of plants in to the parcel, within the weight and dimension allowances.
The 30 kg means that you can include bare root peonies and perennials (but not bare root irises) in the one delivery during the times we are despatching bare root peonies.
In the event that a variety is unavailable we are not likely to despatch it later as a separate delivery, due to the extra costs involved but will attempt to contact you prior to despatch.
Delivery to Europe and Northern Ireland
We are very sorry, but due to the complications of sending to European countries at the moment we are not sending deliveries to Northern Ireland or countries within the EU.